Mission, Vision & Value
Mission
At Amel Businesses PLC, our mission is to deliver exceptional quality and value to our customers As Ethiopia’s leading import and export enterprise, we are dedicated to delivering European standard products sourced from key hubs such as Germany, Britain, Italy, and Canada Committed to excellence, we provide personalized technical advice, alongside comprehensive installation and maintenance services, ensuring enduring customer satisfaction at every stage of their journey.
Vision
We aspire to establish ourselves as a premier export and import company, setting the standard for reliability and excellence across Africa We envision becoming well known for our outstanding after sales service, ensuring lasting customer satisfaction and trust.
Our Core Values
Superior Service
At our core, our superior services set us apart from the competition. We pay attention to every detail by going the extra mile to ensure that you have the best experience with us. Our ears are ready to listen to your needs and expectations. We place your orders exactly from what you told us to provide you with the needed products.
Product Excellence
Our import and export products adhere to the highest European standards. Our skilled sales engineers will equip you with the best technical knowledge, from personalized technical advice to installing our prestige equipment in your desired environments.
Customer-Centric
We take pride in being customer-centric; we’re all about you. From personalized service to going the extra mile, we’re committed to putting your needs first in everything we do. Because when you succeed, we succeed.
Trust
At our core, our superior services set us apart from the competition. We pay attention to every detail by going the extra mile to ensure that you have the best experience with us. Our ears are ready to listen to your needs and expectations. We place your orders exactly from what you told us to provide you with the needed products.
Quality
Quality is our compass, guiding us towards excellence in everything we do. We are dedicated to upholding the highest standards in our products, services, and operations.